DoorDash will require all employees, including its engineers, corporate executives and CEO Tony Xu, to complete deliveries at least once a month after reinstating its WeDash program. And an anonymous social media post revealed at least one of the company’s employees isn’t happy about it.
The WeDash program was created when the company was founded in 2013 as an effort to engage the company in community and philanthropic initiatives.
“It’s a great program that reflects our values, brings us closer to the product and helps us build empathy for all our audiences,” a DoorDash spokesperson told USA TODAY.
Employees gain “first-hand knowledge by earning credits” in a three-part training experience to better understand the marketplace. Along with being a dasher, employees are allowed to support merchants or shadow a Customer Experience agent.
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The program came to a halt when the pandemic started, but officials are excited to get it running again.
On Blind, an anonymous social media platform for white-collar professionals, an engineer expressed his frustration with the program’s return.
“I didn’t sign up for this, there was nothing in the offer letter/job description about this,” read the post with over 1,700 comments. A look at a few of the comments suggested others sided with the company’s value of showing empathy for their delivery driver.
Despite the criticism, DoorDash is sticking with its plans to bring back the program. “The sentiment of the employee on Blind is not a reflection of the employees base at large. This is a valued program we’ve had since the company’s inception,” said a DoorDash spokesperson.